Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including information provided via SMS communication.

Information We Collect

We may collect the following types of personal information:

  • Medical and surgical history

  • Billing and insurance information

  • Telephone number and email address

  • Communication preferences (including SMS consent)

How We Use Your Information

Your personal information is used for:

  • Appointment reminders and scheduling

  • Patient communications, including treatment updates

  • Billing and insurance processing

  • Marketing and promotional updates (if opted in)

Who We Share Your Information With

We do not sell or share your personal information with third parties for marketing purposes. We may share information with:

  • Healthcare providers involved in your care

  • Insurance companies for billing purposes

  • Legal or regulatory authorities when required by law

SMS Consent & Privacy

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Peak Vision SLO. This includes SMS messages for appointment scheduling, appointment reminders, post-operative visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Protect Your Information

We implement security measures, including encryption and access controls, to protect your personal data from unauthorized access or disclosure. We do not store your data locally where it could be hacked or stolen.

Your Rights & Choices

You have the right to:

  • Access, update, or correct your personal information

  • Withdraw SMS or email consent at any time

  • Request a copy of your records (administrative fees required)

  • File a complaint if you believe your data has been misused

Privacy Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy, please use the contact information below.

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